Thank you choosing our small independent sewing school to help you along your sewing journey. If you’re not 100% satisfied with your course, or changes happen along the way,
we're here to help.
Here’s the criteria your purchase must meet to be eligible for a refund:
We can’t accept refund requests after 30 calendar days have passed for full priced bookings, and 14 calendar days have passed for discounted classes & deposits. You're payment can only then be transferred as a TNSS Voucher towards exchanging your class. TNSS Vouchers are valid for 1 year from it's issue date.
To request a refund, email us at firstname.lastname@example.org with your request. Depending on your eligibility, you can receive your refund in one of the following ways:
It will take 3-5 days for us to process and initiate the refund once we have received and responded to your email. If you paid by debit or credit card, please allow an additional 2-4 weeks for the payment to post to your account.
If you have any questions or run into any hiccups along the way, feel free to reach out to us through email, phone, or our customer contact page.